Terms and Conditions

Effective Date: October 22, 2025

Welcome to CHARGE IT BACK. These terms and conditions outline the rules and regulations for the use of CHARGE IT BACK's website and services.

1. Acceptance of Terms

By accessing this website and engaging our services, you accept these terms and conditions in full. Do not continue to use CHARGE IT BACK's website if you do not accept all of the terms and conditions stated on this page.

2. Services

CHARGE IT BACK provides specialized fund recovery consultation and assistance. Our services are based on information provided by you and our own investigative research. We do not guarantee the recovery of funds. Our services are provided on a "best-effort" basis.

3. No Guarantee of Recovery

You explicitly acknowledge and agree that CHARGE IT BACK does not guarantee the success of any recovery attempt. The outcome of our services depends on numerous factors outside of our control, including the actions of third parties (such as banks or exchanges) and the time elapsed since the scam occurred. Past performance and case studies are not an indication of future results.

4. Client Obligations

You agree to provide accurate, complete, and truthful information regarding your case. You must provide all requested documents and evidence in a timely manner. Failure to do so may negatively impact our ability to perform our services.

5. Fees and Payment

Our fee structure (e.g., contingency-based fees, retainers) will be clearly outlined in a separate service agreement. You agree to pay all applicable fees as specified in that agreement. Consultation fees, if any, are non-refundable.

6. Limitation of Liability

In no event shall CHARGE IT BACK, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website or our services, whether such liability is under contract, tort, or otherwise. CHARGE IT BACK shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of our services.

7. Confidentiality

We are bound by the confidentiality terms outlined in our Privacy Policy. Both parties agree to keep all non-public information related to the case confidential.

8. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the State of Indiana, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Indianapolis, IN for the resolution of any disputes.

9. Changes to These Terms

We reserve the right to revise these terms and conditions at any time. By using this website, you are expected to review these terms on a regular basis to ensure you understand all terms and conditions governing the use of this website and our services.