Privacy Policy
Your privacy and trust are paramount to us.
Effective Date: October 22, 2025
1. Introduction
Welcome to CHARGE IT BACK. We are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, protect, and share your personal and case-related information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Your name, email address, phone number, and physical address.
- Case-Related Information: Detailed descriptions of your situation, transaction records, bank statements, communications with scammers, wallet addresses, and any other evidence you provide to us for the purpose of your case review and recovery process.
- Technical Data: Information about your browser, IP address, and how you interact with our website, collected through cookies and similar technologies.
3. How We Use Your Information
Your information is used exclusively for the following purposes:
- To assess the viability of your case during your free consultation.
- To communicate with you regarding your case status and next steps.
- To conduct forensic investigations and build your recovery case.
- To engage with financial institutions, payment processors, cryptocurrency exchanges, and legal counsel as necessary to execute your fund recovery.
- To improve our website and service offerings.
4. Data Security and Confidentiality
We take the security of your data very seriously. We implement robust physical, electronic, and managerial procedures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. All case-related information is treated with the strictest confidentiality.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We will only share your information with third parties under the following limited circumstances:
- With your explicit consent.
- With essential third parties involved in the recovery process, such as banks, exchanges, or legal professionals, who are also bound by confidentiality agreements.
- If required by law, such as in response to a court order or subpoena.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal information, subject to legal and contractual restrictions. To make such a request, please contact us using the information below.
7. Cookies
Our website may use "cookies" to enhance user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
8. Changes to This Privacy Policy
CHARGE IT BACK has the discretion to update this privacy policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to frequently check this page for any changes.
9. Contacting Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@chargeitbacks.com
Address: 300N Meridian St, Downtown Indianapolis,Indianapolis IN