Frequently asked questions

• What Is The Process?

  Once you have filled out the contact form via our website, your claims will be evaluated by one of our claims analyst.

  Based on the business intelligence we have on the company in question, we will decide the best course of action to take. The unique details of your claim will decide how your claim is processed; either using our in-house resources or utilizing our global network of attorneys.

• What Will Chargeitbacks Do For Me?

  International financial fraud can be very complicated and time-consuming, Chargeitbacks international streamlines this process giving you a professional and experienced point of contact with global reach and connections. We work with a network of international attorneys experienced in combating financial fraud who will fight your claim and help you recover your out-of-pocket investment.

  We provide our clients with the following services:

  1. Asset Recovery
  2. Risk Management
  3. Litigation Advisory
  4. Crisis Management
  5. Claims Assesment
• Who Are The Attorneys?

  Chargeitbacks is not a law firm, but we have in-house attorneys with exprience in binary options asset recovery who will analyze your claim and strategize the best route of recovery for you. In addition, our clients can utilize Chargeitbacks’s extensive network of international attorneys who cover different jurisdictions to ensure you have the strongest representation to fight and win your claim.

• Where Will My Claim Be Fought?

  The majority of binary options fraud operations are located in Israel and owned by Israeli nationals. Israel is the epicenter of the fraud, and the primary location to gather the intelligence needed to recover your money. Our headquarter is at Indiana, and we recently opened an office in London.

• Which Client Do You Accept?

  We work with basically anyone from any part of the world who had been scammed one way or the other. We focus globally and we would get your money back.

• Can pursuing my chargeback, wire recall or court case be a waste of time and money?

  If it is, we’ll tell you upfront and explain why. We do not accept cases that present insurmountable obstacles. With a few general and specific questions about your case, we can determine if our services would be of benefit to you. We do understand the sensitives involved and all matters are kept confidential.

• Will a Chargeback compromise my relationship with my bank?

  Not in the slightest. Banks have dispute departments to handle issues such as these. And assuming you obtain a Chargeback, it will be paid not by your bank but by the receiving bank on the other end of the transaction from funds held in the account of the merchant whose service you have successfully challenged.

• What happens if the chargeback is rejected by my bank?

  If that happens, please provide us with the bank’s response citing your chargeback claim and a copy of any supporting documentation the bank relied on in making its decision. We will then review that material and inform you what the next step may be.

• What is the difference between the services offered by Chargeitbacks?

  Our Case Builder Chargeback Program is a self-activating platform for sums of less than $5,000. Our Advanced Assistance Chargeback Program is tailored for sums of $5,000 and above. This plan requires a nominal fee covering documentation and discussions with your bank that will be deducted on the invoice we send after you recover your money. Our Wire Transfer Recall Program is designed for clients who transferred funds by wire. Our Legal Assistance Program is available when the transaction is not covered by the terms of agreement set by credit card companies and/or banks.

• Are you hiring?

  Not at the moment, but of course if a vacant posts needs to be filled, our customers would be the first to know\