Keith Elizabeth's Story

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Keith Elizabeth says a woman befriended her on Facebook, and told her about a great opportunity to invest in Bitcoin.

“Facebook actually was how it started, a girl reached out to me, started talking to me, it was like a friendship,” said Elizabeth.

Keith was instructed by a company out of the UK to put $300 into a cryptocurrency app, Coinbase. She did, and then sent those funds to the company. Not only did she never get back the initial investment, but she was asked to pay a fee to withdraw her money.

Keith eventually realized she had been scammed.

Cryptocurrencies like Bitcoin and Ethereum are becoming more mainstream, and for some, have led to a big pay day. As more people look to invest in the digital currency, more cryptocurrency scams are on the rise.

The Federal Trade Commission (FTC) reported earlier this year that it had received nearly 7,000 complaints about cryptocurrency scams between October 2020 and March 2021, with reported losses of more than $80 million. The median loss for those reports was $1,900.

The FTC saw a 12-fold increase in cryptocurrency scam reports and nearly 1,000% more in reported losses from the same time period the previous year.

The Mountain West division of the Better Business Bureau has seen a reported $6,688 in losses from consumers in Utah and Northern Nevada since April.

“It’s a huge risk, especially if you don’t know what you’re doing or how cryptocurrency works. 1000 plus is what we’re seeing people put in, because they’re being told they can make huge returns on their investment, of course that’s not realistic but if you haven’t done your research you don't know what to expect and what’s fair and reasonable to assume,” said Britta Clark with the BBB.



An FBI report pins Utah near the top of the list for cybercrime victims per capita.

“They said that Utahns are actually scammed more than anybody because of their trusting nature, I suppose. And also, they lose about 10,000 dollars a piece when they’re scammed, I don’t know about you but I don’t know anybody who can lose 10,000 dollars you know?” said Rod Buhlera cybersecurity expert at Salt Lake Community College.

Keith says she’s not completely turned off to cryptocurrency, but she’s learned a valuable lesson.

“Yeah, I am going to be extremely cautious and do my research before I do anything else with anyone else.”

Clark echoes that advice, saying do your research.

“1000 plus is what we’re seeing people put in, because they’re being told they can make huge returns on their investment, of course that’s not realistic but if you haven’t done your research you don't know what to expect and what’s fair and reasonable.”

Cryptocurrency scams can be reported to the FBIs internet crime complaint center, the BBB scam tracker, the FTC, and to Utah’s attorney general.